I'm currently working with an Essex local authority who are looking to bring in an experienced Triage Officer to support their busy homelessness team.
This is a great opportunity for someone confident handling triage, prevention, and early intervention, acting as the first point of contact for residents approaching with housing issues.
Key responsibilities:
- Acting as the first point of contact for all new housing enquiries
- Carrying out initial assessments and triage of households
- Establishing risk of homelessness at first contact
- Providing early intervention advice for those not yet within the 56-day prevention window
- Managing a caseload to progress triage assessments where needed
- Recent experience in a Housing Options / Homelessness role
- Ability to attend the offices 3 days a week
- Full UK driving licence with access to a car
Interested?
Send your CV to iliana@park-avenue.co.uk along with your availability for a call, and I'll be in touch.
