A Local Authority in Kent is looking for a Housing Triage & Advice Officer to support residents at risk of homelessness.
You'll be the first point of contact - providing advice, signposting to housing options, and triaging cases for further assessment. The role involves phone, email, and face-to-face contact, using an online case management system (Huume), along with some light admin.
You'll need strong communication skills, good IT knowledge (Word and Excel), and the ability to manage a busy workload. Experience in housing or homelessness is ideal.
You will be needed in the office twice a week, for an initial contract length of 3 months.
Interested?
Please sent your CV to sydney@park-avenue.co.uk
Testimonials
Sydney is a professional and conscientious recruitment consultant and has been thorough in her search for temporary housing positions and with explaining the process and providing information regarding temporary posts and what this entails. Sydney has been in regular contact via email and phone and has been second to none. Sydney has put me forward for several interviews and provided feedback immediately after. I feel supported and informed and she is an asset to the company.
I found Sydney to be friendly, personable and professional at all times. She goes above and beyond the remit of her duties by working till later just to provide me with an update despite going on leave the next day.