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Housing Triage Officer

South West England Contract £26 - £27 Per Hour

Interested in making a direct impact on homelessness prevention and supporting your community?

A local authority in Gloucestershire is seeking experienced Housing Triage Officers to support the frontline service and respond to new homelessness presentations.

You'll play a key role in the initial stages of the housing process, helping individuals in crisis by delivering timely advice, completing assessments, and ensuring appropriate referrals are made.

What You'll Be Doing:

  • Conduct initial triage assessments for households presenting as homeless
  • Provide clear, practical advice and support in line with the Homelessness Reduction Act 2017
  • Identify the appropriate duties under Part VII of the Housing Act 1996
  • Refer eligible cases to the Housing Options team for full assessment
  • Work within a fast-paced environment while delivering a high standard of customer service
  • Benefit from hybrid working arrangements

This is a fantastic opportunity to make a real impact by supporting those most in need at the earliest stage of their housing journey.

If you're interested and available, please send your CV to grace.putman@park-avenue.co.uk for immediate consideration.

Grace-Ann Putman
Senior Consultant
grace.putman@park-avenue.co.uk 0203 795 4833
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