We are seeking a proactive and skilled ASB Officer to manage a varied caseload of anti-social behaviour (ASB), neighbourhood disputes, and tenancy breaches. The role requires a balance of robust, proportionate enforcement and empathetic customer support, aimed at maintaining safe and sustainable communities.
This is a largely home and patch‑based position with weekly office attendance for case discussions, team collaboration, and operational updates.
Key Responsibilities
- Manage ASB and tenancy breach cases, ensuring timely and effective resolutions.
- Conduct investigations, gather evidence, interview customers, and prepare accurate statements and legal reports.
- Progress enforcement actions, including injunctions, possession proceedings, and evictions when appropriate.
- Support victims and witnesses, ensuring safeguarding duties are met at all times.
- Work collaboratively with Police, health and mental health services, domestic abuse partners, safeguarding teams, and voluntary organisations.
- Maintain clear, detailed case records to identify trends, risks, and service improvement opportunities.
- Contribute to preventative interventions through mediation, early engagement, and community safety initiatives.
- Represent the organisation at multi-agency meetings, forums, and case conferences.
Essential Experience & Skills
- Experience managing ASB, tenancy enforcement, or community safety casework.
- Confident understanding of civil procedures and evidence standards.
- Excellent communication, with strong report‑writing and statement‑taking skills.
- Resilient and calm under pressure, with the ability to manage sensitive or challenging situations.
- Experience working effectively with multi-agency partners.
- Full UK driving licence and access to a vehicle (essential).
What We're Looking For
A confident, organised enforcer who can blend assertiveness with empathy. Someone who is proactive, solutions‑focused, and committed to improving outcomes for residents and communities.
Opportunity
This is a 6‑month temporary role with the strong potential to become permanent, ideal for someone seeking to develop or continue a career in ASB and community safety.
