Repairs Finance & Compliance Coordinator

Location: Hybrid Working (3 days per week in the office)

Team: Property Operations

Duration: 3 months intial, full time contract

Overview

I am seeking a detail-oriented professional to support the financial governance and operational accuracy of property maintenance services. This position plays a key role in validating contractor costs, reviewing repair-related expenditure, maintaining system integrity, and ensuring records are accurate throughout the repair lifecycle.

Working closely with operational teams, finance colleagues, and external suppliers, you will help ensure that repair transactions are correctly recorded, coded, and processed while supporting wider data improvement initiatives and service transformation projects.

Key Duties

Financial Verification & Invoice Processing

• Review contractor charges against authorised repair records and completed works.
• Verify that costs applied align with approved schedules and contractual arrangements.
• Investigate anomalies, overcharges, or missing information and coordinate resolutions.
• Ensure payment-related records are processed accurately and within agreed service levels.
• Maintain clear supporting documentation for audit and compliance purposes.

Repairs Data & System Administration

• Use repairs and asset management systems to review and validate operational records.
• Monitor repair activity from job creation through completion and financial settlement.
• Identify inaccuracies, duplicate records, or incomplete information within systems.
• Support ongoing data quality initiatives to improve reporting and operational performance.

Cost Coding & Schedule Validation

• Assess work order coding to ensure repair activities have been correctly categorised.
• Confirm that charged activities accurately reflect work undertaken on-site.
• Escalate coding inconsistencies and collaborate with service providers to rectify errors.
• Produce feedback and trend analysis where recurring coding issues are identified.

Service Quality Assurance

• Carry out desktop reviews and post-completion checks on repair activities.
• Verify compliance with service standards, contractual obligations, and internal procedures.
• Work alongside technical teams and contract representatives to resolve quality concerns.
• Highlight opportunities for greater efficiency and improved value from maintenance spend.

Data Improvement & Legacy Record Management

• Support projects involving historical data reviews and system housekeeping.
• Validate and amend legacy records where required to improve accuracy.
• Assist with preparation activities linked to system upgrades, migrations, or decommissioning exercises.
• Ensure information is complete and reliable before archival or transfer processes take place.

Collaboration & Stakeholder Support

• Act as a key point of contact for finance, operational teams, contractors, and technical staff.
• Communicate findings and recommendations arising from reconciliation activities.
• Provide information and evidence required for internal reviews, compliance checks, and external audits.
• Contribute to process improvement initiatives across repairs and maintenance functions.

About You

Essential Experience & Knowledge

• Previous experience within property maintenance, housing services, facilities management, or a related environment.
• Understanding of repair workflows, contractor charging mechanisms, and cost verification processes.
• Experience reviewing financial transactions, invoice validation, or reconciliation activities.
• Familiarity with maintenance management or housing-related software platforms.
• Strong analytical capability with excellent attention to detail.
• Ability to interpret technical maintenance descriptions and associated coding structures.
• Advanced working knowledge of Microsoft Excel, including data matching, validation, and reporting functions.

Desirable

• Experience supporting data migration, system implementation, or cleansing projects.
• Knowledge of commercial contract monitoring and supplier performance controls.
• Understanding of governance, compliance, and audit requirements within service delivery environments.

Personal Attributes

• Strong analytical and investigative mindset.
• Methodical approach with a focus on accuracy and consistency.
• Effective problem-solving skills and ability to challenge discrepancies constructively.
• Excellent communication skills with the confidence to engage stakeholders at all levels.
• Well-organised with the ability to prioritise competing demands and deadlines.

Success Measures

• Accuracy and reliability of financial validation activities.
• Reduction in invoice queries, discrepancies, and coding errors.
• Timely processing and resolution of payment-related issues.
• Improvements in data quality and system integrity.
• Effective contribution to transformation, migration, or data improvement programmes.

Additional Information

This role will support wider service improvement initiatives and may be involved in projects relating to system enhancement, data management, and operational transformation. A commercial mindset and commitment to achieving value from maintenance expenditure are important to success in this position.

Please note that I will only be taking application from candidates who have experience working in a repairs maintenance environment, whether this be housing, contractor or local authority. Candidates with no previous experience in housing or repairs maintenance will not be considered for this role.