Director of Resident Services
Park Avenue has partnered with a Local Authority in the Southeast that's on the lookout for an interim Director of Resident Services to join their leadership team.
Reporting into one of the Council's Corporate Directors, your portfolio will cover:
Community Hubs
Customer Services
Housing Customer Contact Centre (including Complaints)
Revenue and Debt
Registration and Nationality
Libraries, Arts and Heritage
You'll also work closely with the Housing Division (Housing Management and Housing Needs), aligning strategically as part of the same wider service area.
The Council is looking to move quickly, with conversations due to take place imminently.
If you've operated at this level within Local Government and are interested, please email your CV to Shivani@park-avenue.co.uk during the week of 14.04.25.
Testimonials
I found Shivani to be very professional and always willing to listen. Most importantly, she took the time to understand the type of work I was looking for. Throughout my job search, she made sure she kept me updated and also took the time to answer any questions I had about the roles she had put me forward for.
Shivani is delightful to work with and is always attentive, friendly and helpful. She is well networked and is usually one of the first to tell me of new opportunities.