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Housing Options Officer

West Midlands Contract Up To £29 Per Hour

Housing Options Officer: Worcestershire

£29 per hour | 3‑Month Contract (Potential to Extend)

Local Authority

A Local Authority in Worcestershire is seeking an experienced Housing Options Officer to join its front line Housing Solutions service.

This role focuses on delivering homelessness prevention, completing statutory assessments, and supporting households living in temporary accommodation to secure long‑term, sustainable housing.

Role Overview

  • Conduct homelessness assessments, triage appointments, and statutory duty interviews
  • Complete Section 184 decisions in accordance with the Homelessness Reduction Act (HRA 2017)
  • Develop, monitor, and update Personalised Housing Plans to ensure cases progress within required time frames
  • Identify suitable PRS opportunities, negotiate affordable rents, and engage landlords
  • Collaborate with Allocations, Temporary Accommodation, and Prevention teams to progress cases effectively
  • Maintain accurate, compliant case notes using Locata or similar systems (desirable but not essential)

Contract details:

  • Hybrid working pattern
  • £29 per hour (umbrella)
  • Immediate start preferred
  • Experience with Locata, or similar management system
  • Initial 3‑month contract with potential extension

What makes you stand out:

  • Recent experience managing homelessness cases within a Local Authority Housing Options or Homelessness service
  • Strong understanding of the HRA 2017, Part VII Housing Act, and statutory homelessness duties
  • Ability to manage a varied and high‑volume caseload independently
  • Confident decision‑making, with a solution‑focused approach to homelessness prevention

To apply or find out more, please send your CV to ophelia@park-avenue.co.uk, along with your availability for an interview.

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