A Local Authority in the East Midlands is looking for an experienced Housing Register Officer to join their team on a fully remote basis for an initial 3-month contract.
You will be responsible for assessing and managing housing register applications, including new applications, change of circumstances, medical assessments, and annual renewals. You'll provide clear advice on eligibility, banding, priority awards, and housing options, ensuring that all assessments comply with the Council's Housing Allocation Scheme and Part 6 of the Housing Act 1996.
The role will also involve:
- Verifying documents and evidence submitted by applicants
- Liaising with applicants, support agencies, and internal teams to gather additional information or clarify eligibility
- Making decisions on complex applications, such as overcrowding, medical needs, and statutory housing duties
- Maintaining accurate records on the housing system and issuing outcome notifications in line with policy
- Supporting the team with any backlogs, appeals, or policy reviews if required
Experience using the Huume system is highly desirable.
The rate is negotiable depending on experience, and interviews are expected to take place in the coming weeks.
If you're interested, please send your updated CV to sydney@park-avenue.co.uk.
Testimonials
I found Sydney to be friendly, personable and professional at all times. She goes above and beyond the remit of her duties by working till later just to provide me with an update despite going on leave the next day.
I find Sydney very helpful, I'm always kept informed of the next step in terms of interviews being booked or any updates on further roles. I found her pleasant to work with, she always returned my calls, I would want her as my consultant for future roles.