Key Responsibilities
Lettings Support
Assist with and carry out viewings of vacant properties as required.
Support the preparation of properties for letting, including ready-to-let inspections.
Request property adverts and assist in reviewing match lists in line with allocation procedures.
Tenancy Administration
Support and complete tenancy sign-ups under guidance from senior colleagues.
Review and verify identification documents in line with compliance requirements.
Assist in undertaking pre-tenancy assessments and affordability checks.
Support the verification process for notices of termination.
Systems & Data Management
Upload new tenancy information onto housing management systems.
Scan and securely save sign-up documentation to the CRM system.
Accurately upload CORE (Continuous Recording of Lettings and Sales) data.
Provide general administrative support, including data entry and uploading meter readings.
Maintain accurate digital records in line with GDPR and internal policies.
