A London Local Authority is seeking an experienced Allocations Service Manager to lead a busy housing allocations function, reporting into senior housing leadership.
Managing 2 Allocations Team Managers, a Homelessness Team Manager and a Reviews and Complaints Manager (with a total team of 23), overseeing the delivery of an effective and compliant allocations service. Ensuring housing registers and nominations are managed in line with legislation and policy, while driving service performance and improvement.
Key Requirements
- Strong experience managing allocations services within a local authority
- Knowledge of Housing Act 1996 Part VI and allocations policy
- Experience overseeing homelessness pathways and nominations (Part VII desirable)
- Previous experience managing managers and large teams
- Ability to drive performance, service improvement and operational delivery
- Strong stakeholder management across housing needs, homelessness and wider services
- Experience with reviews / appeals within allocations or housing services (desirable)
Details
- London (2-3 days in office)
- £450-£500 per day
- 6-month initial contract
Interested? Get in touch with sydney@park-avenue.co.uk for more details.